General

Terms of Service
Terms of Service
Sat, 23 Nov, 2024 at 12:51 PM
How do I complain against an abusive player?
Please let us know if you were hurt or offended by a player inside the game room. Let us know the player's nickname and provide us with the game's I...
Sat, 23 Nov, 2024 at 12:51 PM
Can I Play From Two Different Devices?
Please note that you cannot play with one account on two devices unless you connect your account to your Facebook/Apple/Google account. If you are upgra...
Sat, 23 Nov, 2024 at 12:51 PM
Privacy Policy
PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ...
Sat, 23 Nov, 2024 at 12:51 PM
Which Platforms Can I Play On?
There are two platforms on which you can play Tilez: IOS and Android Can I play on multiple platforms using the same account? Absolutely! The only way...
Sat, 23 Nov, 2024 at 12:51 PM
How Can I Delete My Account? - iOS Only
We are so sorry to hear you want to go! If you would like to delete your game account data, please follow these steps: In the lobby of the app, click on ...
Sat, 23 Nov, 2024 at 12:51 PM
The Game Is Stuck On a Loading Screen, What To Do Next?
Tilez is a BUSY app! There are times when the game might take a few extra seconds to load fully. However, there is no need to panic! Usually, waiting a ...
Sat, 23 Nov, 2024 at 12:51 PM
Can I Access My Account From Multiple Devices?
Absolutely! By linking your Facebook/Apple/Google account, you can save your progress and continue playing from other devices. Make sure you’re always linke...
Sat, 23 Nov, 2024 at 12:51 PM
How Do I Take a Screenshot?
From time to time, we may ask for a screenshot to understand better the issue you are experiencing. Please follow the instructions below on how to take a sc...
Sat, 23 Nov, 2024 at 12:51 PM
The Game Keeps Freezing/Cutting Out. What Can I Do?
Tilez Rush is a BUSY app! This means that from time to time, you might experience some lagging or games ending too early. Firstly, we apologize for any inco...
Sat, 23 Nov, 2024 at 12:51 PM